The Financial Services Marketing Blog

Archive for the ‘Banking’ Category

Paypal and RBI in a tussle

Thursday, March 4th, 2010

PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. PayPal serves as an electronic alternative to traditional paper methods such as checks and money orders. Well-established sites connect through PayPal, as a medium for selling products to certain individuals. These websites don't even have ...

Kotak’s superb new website

Tuesday, March 2nd, 2010

We at Cashcow.in gives a thumbs up to Kotak's new group website . The website is quite unlike what you may have seen of any banks or financial services. The focus of website is NOT on the different verticals the company offers i.e. banking, mutual funds, life insurance etc. Instead the landing ...

ICICI Bank Website has a new look

Tuesday, February 23rd, 2010

ICICI Bank has revamped their entire website and launched a fresh website on 21st January 2010. The site now bears a fresh look and is condensed enough in resolution to appear in a single screen frame with no scroll needed; atleast on the homepage. The main banners have a tag above the ...

Bank of America does a comprehensive customer education initiative

Monday, February 22nd, 2010

While most banks do have some initiative on consumer education, Bank of America has taken their efforts to the next level and created  plenty on content, videos, quizzes and tools for their clients. All the products that can guide customers are aggregated on this 'Learn' site of Bank of America. What we particularly liked about this  site design was that knowledge based article ...

Interview with Mr Manunathan Rao – NCR

Thursday, February 4th, 2010

We had the pleasure of interviewing Manjunath Rao - NCR, country manager for India. He has taken the time to give us some insights into where POS is heading in India. The interview is a bit long but well worth the read ..... Also don't forget to have a look at the ...

An opportunity lost by Citibank India

Tuesday, February 2nd, 2010

Citibank India is migrating to a new technology platform for Credit Cards and it will affect some operations for a few days. They have put up the notice (shown below) announcing quite abruptly about the interruption of some services. Here is an opportunity lost to create better consumer relationships. They could have actually made ...

40% faster withdrawals at HDFC Bank ATMs

Monday, January 25th, 2010

The classical definition of an ATM – Automated Teller Machine or Any Time Money as we know it largely is all set to change, Thanks to HDFC Bank. HDFC Bank customers would have seen this change the last time they stepped into the ATM. What HDFC Bank has done is introduced the ...

Community Banking – the German way

Friday, January 22nd, 2010

While most of the top banks are taking baby steps towards social media integration, here is bank which has plunged head on. Its platform and raison d’etre is social media. Fidor Bank AG has optained thier licence in April 2009. It operated  Fidor community banking briefly FiCoBa (http://ficoba.de). FiCoBa is a ...

Supermarket banking – A Study of Walmart

Friday, January 22nd, 2010

The complementing of retail services with banking functions is age old. The neighbourhood kirana store has been giving monthly credit to housewives for generations and the tradition still continues. In fact recognizing the reach and strength of the kirana stores the Reserve Bank of India has proposed that they act ...

Disabled friendly banking

Friday, January 8th, 2010

In April 2009, the Reserve Bank of India (RBI) has included regional rural banks in the exercise of making at least one-third of their ATMs disabled-friendly. According to the circular, the apex bank has been receiving suggestions from various quarters, including the Central government, to make ATMs easily accessible to persons ...